So it has happened. Something with your new, or old, home’s plumbing finally broke. Whether you are a new or old homeowner, the daunting task of finding the correct plumber for you can be overwhelming. Rest assured though, the right fit for you is out there. Today we’re going to talk about how to hire a plumber, and while we are at it we are going to tell you, our fabulous readers, some information about ourselves here at Metro-Flow Plumbing.
Metro-Flow Plumbing was founded in 1989 by Rick Romero. Rick and the rest of the Metro-Flow Plumbing family have served the Dallas community for over 30 years with three core principles in mind: provide the best plumbing service, outstanding customer service and to always be honest with our customers.
There is a “plumbing vocabulary” that if not properly explained and understood, can result in unnecessary high quotes and unhappy clients. As trade professionals we exist to communicate and help you understand what went wrong in the easiest way possible and then proceed to fix it quickly and efficiently.
At Metro-Flow Plumbing, we take pride in our work, and above that in our customer satisfaction. We believe in fair prices and in empowering our Dallas customers. Because of this, we’ve created a list for you to follow when looking for a plumber:
Testimonials. Who do you trust? You tend to trust those that come recommended by a friend, family member, and past customers. We feel the same way. We treat you like family, and your house as if it were our own. Honesty is the best policy with us. You may review our customer reviews, here.
Make sure they are insured. This is so important for many reasons. Many plumbers in Dallas and other cities are not insured. This goes for all the trades. You have to be careful and always cover your back in case things go awry. Though we are experts in our field, we always plan for the worst case scenario. You may not always need your health insurance, but you have it just in case. We feel the same about ours and that is why you are always in safe hands with Metro-Flow Plumbing.
Proper plumbing documentation. You want someone who knows what they are doing – and who is certified to fix your plumbing problems. Metro-Flow Plumbing’s technicians are properly certified. With us, you always get a guarantee that the work is being done properly by technicians who have taken the time to learn and study the many things that may go wrong in the plumbing scope of work. Furthermore, we believe that the work is not finished until you are happy with the results. To put your mind at ease, you may learn more about our certifications and company, here.
24-hours Availability. What if your drain clogs and overflows on a Friday night? Maybe a pipe bursts or you spot a leak on your ceiling. Any number of things can go wrong around your home’s plumbing when you least expect it. You don’t want an out of service bathroom before a family function or for your shower to stop working when you are expecting guests for the weekend. So now what? Who do you call? We have been there ourselves and know how important it is to rely on 24/7 customer service. We will take your call and dispatch one of our certified technicians to help you. Call us at 214-328-7371.
Website. A website not only tells you about a company, but also about their beliefs. We feel strongly about empowering our customers. Because of this Dallas, we have created a blog section within our website to help our Dallas customers navigate through the Dallas plumbing services world and to educate our customers on topics we as plumbers encounter all the time in the field. Hey! You are here right now as a matter of fact, so you have already taken a step in the right direction. Please feel free to check out our plumbing tips on Facebook, Instagram, and Twitter as well.
Covid-19. In an ever changing world, we make sure to keep up with safety standards. Sure your plumber is following safety CDC guidelines but we have taken extra precautions to keep our staff and your family safe. Find out what these are, here.
Remember, if you are asking yourself how to hire a plumber, you want to keep in mind the points we have discussed above. Our customer service is something we have always taken great pride in. Call us at the number below, ask us questions and we will be happy to put your mind at ease. Or better yet, explore our website and see for yourself the many services that we provide. We love our returning customers because we know they always expect the best and that is exactly what they get when one of our certified plumbing technicians goes out to their home.
Want to get your home inspected to make sure your plumbing is in working order? Request a plumbing inspection. We will dispatch a tech to come out and inspect your home from top to bottom. We will make sure there are no unwanted links, that your pipes are in working as they should be and your home is prepared for the change of temperature we will surely experience as the winter months come around. Take advantage of our customer service and knowledge. We will put your mind at ease and sign off on it.
We hope you learned something about Metro-Flow Plumbing today. With over 30 years under our belt in the Dallas area, our experience and history speak for themselves. Let Rick and his team be your new plumber in Dallas and never worry about plumbing emergencies again!
Thank you for getting to know us and we hope we get to know you soon!